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Auburn University
Online Graduation Fair

Personalized Announcements | Custom Diploma Frames | Class Rings | Personalize | Extras | Go Green Home

Before Ordering

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Answers to common questions people have before they place their order:

When should I order my announcements?

While Signature Announcements has no specific deadline for ordering, you will need to allow enough time before the ceremony to receive your announcements and send them out 2 weeks prior or up to 2 weeks after. Our standard processing time is approximately 2 to 3 weeks. If you are using the Announcements as Invitations, you may wish to allow additional time when mailing out of the state/country and for those people you will be inviting to the ceremony. When using Announcements as Invitations, we recommend placing a RUSH on your order to guarantee a delivery date.

What information do I need before placing my Order?

You will need to verify certain information before placing your order with Signature Announcements. Please keep in mind that although Signature Announcements has certain information regarding your commencement, schools may often change information at the last minute. Please verify the following information with your Registrar's office before ordering:

• Your Degree Major
• Your Commencement Location and Time
• Graduation Date
• Any Honors or Minors you would like placed on the announcement (Optional)
• Your Department (i.e. College of Business, College of Agriculture - also Optional)
• You Do Not need to obtain your diploma size when ordering a Diploma Frame from Signature Announcements. Signature Announcements has already obtained this information from your University.

What is the difference between Announcement Styles & Packages?

First, you must choose a style of Announcement that you prefer. We have several Styles to choose from:

The Platinum Tri-Panel Style, which is the sample we send in the mail.

(Please note: Platinum is not a color - it is the name of the style).

The Elegant Style and an Economy Style (please review our Announcement Styles).

Second, once you have chosen your style, you can choose ANY package with your Style of Announcement.

You can Mix and Match any Package (Basic, Deluxe or Professional), but you cannot mix and match Announcement Styles (Economy, Elegant or Platinum).

Our Platinum Tri-Panel announcement is our most popular style. Our Professional Package is our most popular package. Most students select the Platinum style along with a Professional package when ordering their graduation announcements!

Questions about Envelopes?

• You will not need to select Gold or Silver foil for your envelopes. We automatically match the colors according to your school.
• If you've ordered a Deluxe or Basic Package, your Announcement Envelopes can be upgraded to Foil-lined Envelopes when you purchase a Smart Package Upgrade online.
• The Inner envelope fits the announcement snug. The Inner envelope is normally placed inside of an outer envelope for proper etiquette. Our Inner envelopes are suitable for mailing.
• The Outer Envelope, slightly Larger, is the Mailing Envelope. The Outer Envelope is used as proper etiquette when sending Announcements.
• Please visit our etiquette page for proper use of announcement envelopes.
• Foil-lined envelopes are FREE when you purchase a Professional Package! Plain Envelopes are standard and do not contain a foil lining.

Do I need my Diploma before ordering a Frame?

No. Signature Announcements, Inc. obtains your diploma dimensions from your University before each semester begins. Once you place your Diploma Frame order, Signature Announcements customizes your matting to fit your Diploma perfectly.

How Do I Order?

We currently have 4 methods of ordering:

Online Orders - The Best Way!

To order online, please visit our ordering web page and fill out all the required information. You ensure that your name is spelled correctly, and your information reads exactly the way you want it to. We accept payment via American Express, Discover, VISA, Mastercard, and Personal Checks! You may even submit your order and pay later!

Fax Orders

Fill out all of the information on our order form. (You may include extra information or instructions on a separate sheet of paper, if need be.)

Fax your order form toll free to: 1-888-830-8310

Mail Orders

Fill out all of the information on our order form. (You may include extra information or instructions on a separate sheet of paper, if need be.)

Mail the Order Form to:

Signature Announcements, Inc.
10855 US Highway 19 N
Clearwater, FL 33764

Phone Orders

Our Professional Representatives are available to take your order over the phone. They will verify your information and even E-mail you a proof of your order text. Please read the back of your order form to review package items, please note that all items in red are for online orders only.

Contact Customer Care at 1-888-830-8305 now to place your order!

What are School-approved Logos or Monogrammed items?

School-Approved Logos can be placed on Return Address Labels and Envelope Seals and they are available at most Universities. It may not be the actual University's seal that has been approved on a specific item, yet it is approved and is registered by your University. Once you login/register at our website, you will receive more information in regards to your school specific logos, and if they are available, or you may e-mail customer service with your inquiry at CustomerService@signaturea.com. If your school has not yet approved to have a logo on these specified items, you will have the option to have them Professionally Monogrammed! [Mono-gram] a design consisting of up to 4 alphabetic letters combined or interlaced, commonly one's initials, often printed on stationery, embroidered on clothing, etc.

Questions about placing payment information online/other options?

Our website is Secured using the latest in 128 Bit SSL Security. The same security used by many banks in the United States. However, if you do not wish to place your payment information online, you do not have to. We have an option for students to Mail or Phone in their payment. This way your order will already be submitted, awaiting only payment information via phone or mail.

What are the Shipping Methods/How long?

Standard shipping takes approximately 2-3 weeks. There is no guaranteed delivery date.
Order a Rush to Guarantee Faster Delivery.

10-business day RUSH	- ADD $20.00 ($30.99) Receive your Order within 10 business days from the date your order is placed.
7-business day RUSH	- ADD $25.00 ($35.99) Receive your Order within 7 business days from the date your order is placed.
5-business day RUSH	- ADD $29.00 ($39.99) Receive your Order within 5 business days from the date your order is placed.
4-business day RUSH	- ADD $39.00 ($49.99) Receive your Order within 4 business days from the date your order is placed.
We are not responsible for delivery delays due to weather or other circumstances beyond our control.
NOTE: All orders placed after 2PM must add 24 hours to the delivery time.