Before Ordering Please read

Answers to common questions people have before they place their order.>

1. When should I order my announcements?
2. What information do I need before placing my Order?
3. What is the difference between Announcement Styles & Packages?
4. Questions about Envelopes?
5. Do I need my Diploma before ordering a Frame?
6. How Do I Order?
7. What are School-approved Logos or Monogrammed items?
8. Questions about placing payment information online/other options?
9. What are Shipping Methods/How long?
10. How do I receive FREE items?

1.)     When should I order my announcements?

• While Signature Announcements has no specific deadline for ordering, you will need to allow enough time before the ceremony to receive your announcements and send them out 2 weeks prior or up to 2 weeks after. Our standard processing time is approximately 2 ½ to 3 weeks.  If you are using the Announcements as Invitations, you may wish to allow additional time when mailing out of the state/country and for those people you will be inviting to the ceremony.  When using Announcements as Invitations, we recommend placing a RUSH on your order to guarantee a delivery date.

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2.)     What information do I need before placing my Order?

• You will need to verify certain information before placing your order with Signature Announcements.   Please keep in mind that although Signature Announcements has certain information regarding your commencement, schools may often change information at the last minute.   Please verify the following information with your Registrar’s office before ordering:

1. Your Degree & Major
2. Your Commencement Location and Time
3. Graduation Date
4. Any Honors or Minors you would like placed on the announcement (Optional)
5. Your Department (i.e. College of Business, College of Agriculture – also Optional)
6. You Do Not need to obtain your diploma size when ordering a Diploma Frame from Signature Announcements.   Signature Announcements has already obtained this information from your University.

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3.)     What is the difference between Announcement Styles & Packages?

• First, you must choose a style of Announcement that you prefer.   We have several Styles to choose from.   
  • The Platinum Tri-Panel Style, which is the sample we send in the mail
    • (Please note: Platinum is not a color – it is the name of the style).  
  • The Elegant Style and an Economy Style (please review our Announcement Styles).  
• Second, once you have chosen your style, you can choose ANY package with your Style of Announcement.  
  • You can Mix and Match any Package (Value, Deluxe or Professional), but you cannot mix and match Announcement Styles (Economy, Elegant or Platinum).  
• Our Platinum Tri-Panel announcement is our most popular style.   Our Professional Package is our most popular package.   Most students select the Platinum style along with a Professional package when ordering their graduation announcements!

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4.)     Questions about Envelopes?

• You will not need to select Gold or Silver foil for your envelopes.   We automatically match the colors according to your school.
• If you’ve ordered a Deluxe or Value Package, your Announcement Envelopes can be upgraded to Foil-lined Envelopes when you purchase Raised Print online and prior to the online offer expiration.
• The Inner envelope fits the announcement snug.   The Inner envelope is normally placed inside of an outer envelope for proper etiquette.   Our Inner envelopes are suitable for mailing; however, you do have the option to purchase outer envelopes in addition to your package if they are not included.
• The Outer Envelope, slightly Larger, is the Mailing Envelope.   The Outer Envelope is used as proper etiquette when sending Announcements.  
• Please visit our etiquette page for proper use of announcement envelopes.
• The Value Package contains only the Inner envelope, which can be mailed.   If you would like to add Outer envelopes, you may purchase them in addition to your package.
• Foil-lined envelopes are FREE when you purchase a Professional Package!   Plain Envelopes are standard and do not contain a foil lining.

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5.)     Do I need my Diploma before ordering a Frame?

• No. Signature Announcements, Inc. obtains your diploma dimensions from your University before each semester begins.   Once you place your Diploma Frame order, Signature Announcements customizes your matting to fit your Diploma perfectly.

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6.)     How Do I Order?

Currently we have 4 methods of ordering.

• Online Orders - The Best Way!
  • To order online, please visit our ordering web page and fill out all the required information. You ensure that your name is spelled correctly, and your information reads exactly the way you want it to.   We accept payment via American Express, Discover, VISA, Mastercard, and Personal Checks! You may even submit your order and pay later!
• Fax Orders
  • Fill out all of the information on our order form.   (You may include extra information or instructions on a separate sheet of paper, if need be.)  
  • Fax your order form toll free to: 1-888-830-8310
• Mail Orders
  • Fill out all of the information on our order form.   (You may include extra information or instructions on a separate sheet of paper, if need be.)  
  • Mail the Order Form to:
    • Signature Announcements, Inc.
    • 10855 US Highway 19 N. Suite C
    • Clearwater, Florida 33764
• Phone Orders 
  • Our Professional Representatives are available to take your order over the phone.   They will verify your information and even E-mail you a proof of your order text.  Please read the back of your order form to review package items, please note that all items in red are for online orders only.
  • Contact Customer Care at 1-888-830-8305 now to place your order!

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7.)     What are School-approved Logos or Monogrammed items?

• School-Approved Logos can be placed on Return Address Labels and Envelope Seals and they are available at most Universities.   It may not be the actual University’s seal that has been approved on a specific item, yet it is approved and is registered by your University.   Once you login/register at our website, you will receive more information in regards to your school specific logos, and if they are available, or you may e-mail customer service with your inquiry at CS@SignatureA.com.   If your school has not yet approved to have a logo on these specified items, you will have the option to have them Professionally Monogrammed! [Mono-gram] a design consisting of up to 4 alphabetic letters combined or interlaced, commonly one's initials, often printed on stationery, embroidered on clothing, etc.

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8.)     Questions about placing payment information online/other options?

• Our website is Secured using the latest in 128 Bit SSL Security.  The same security used by many banks in the United States.   However, if you do not wish to place your payment information online, you do not have to.   We have an option for students to Mail or Phone in their payment.   This way your order will already be submitted, awaiting only payment information via phone or mail.

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9.)     What are the Shipping Methods/How long?

• Standard shipping takes approximately 2-3 weeks. There is no guaranteed delivery date.
• Order a Rush to Guarantee Faster Delivery
• 10-business day RUSH – ADD $20.00 ($28.99) (within 10 business days from the date they placed their order)
• 7-business day RUSH - ADD $25.00 ($33.99) (within 7 business days from the date they placed their order)
• 5-business day RUSH - ADD $35.00 ($43.99) (within 5 business days from the date they placed their order)
• 4-business day RUSH - ADD $45.00 ($53.99) (within 4 business days from the date they placed their order)
  • NOTE: All orders placed after 2PM must add 24 hours to the delivery time.

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10.)     How do I receive FREE items?

• We offer FREE items and perks when our customers visit our website to place their order!

• FREE Upgrade to Foil-Lined Envelopes!
  • Purchase any Professional Package and receive FREE Foil-Lined inner and outer envelopes!
  • Purchase Raised Print with any Deluxe or Value Package (no matter what style), and receive a FREE upgrade to Foil-Lined Envelopes!
• FREE Keepsake Announcement Cover
  • The keepsake cover is made of heavy linen card stock that matches your announcements. It has Graduation written with a tassel in Gold foil with your year of graduation on the front flap.   Most of our customer’s keep this item in a memorable photo album!  Order any package online and receive a FREE Keepsake Announcement Cover! Order the Professional Package and receive 2 Keepsake Announcement Covers to send to Family and Friends! Keepsake Announcement Covers are normally Black or Cream Colored.
• FREE Photo Keepsake Holder
  • Like the keepsake cover & tassel holder, the picture holder is made of heavy linen cover stock and will fit a 3 ½ x 5 picture. The card is sculpted with the word “graduation” and a drawing of a tassel in gold. Adhere one of your favorite Graduation Photos to this Keepsake item, and place it in a memorable photo album! FREE when you order any Professional or Deluxe package!
• FREE Tassel Holder
  • This tassel holder will protect your tassel from damage, aging and other factors while providing an attractive gold embossing of a tassel and the word graduation in the upper left hand corner. The tassel holder is made from the same high quality linen as our announcements. A slit can be made at the top to hold the string of your tassel, and can be placed in a memorable photo album!   FREE when you order any Professional Package online!
• Two FREE Certificates of Appreciation OR Buy One Certificate of Appreciation at Full Price, get One FREE!
  • Receive 2 FREE Certificates of Appreciation when you purchase any Professional Package!
  • Buy 1 Certificate of Appreciation at regular Price and receive a FREE Additional Certificate of Appreciation.   Please review our Certificate of Appreciation in our Products section.   
• FREE Raised Print
  • Receive FREE Raised Print (*Preferred Item!), when you order any Professional Package online!
• FREE Additional Return Address Labels with School-approved logo (if available) or Monogrammed!
  • Receive FREE Additional Return Address Labels with School-approved logo (if available) or Monogrammed when you order any Professional Package online!
• Diploma Frame Special Offer
  • How do you receive *100 FREE Return Labels, (*  with School-approved Logo [if available] or Monogrammed!), a FREE Complimentary Rush & up to $60.00 off any Diploma Frame ($40.00 off any frame when a Value or Deluxe package is purchased), for a total of $105-$125 savings??!!
  • If you have ordered Announcements with us in the past, or you are planning to purchase Announcements with us in the near future – you are entitled to this Special Offer!  
  • What do you need to do?
  • Place an order for ANY Diploma Frame along with your Announcement purchase.
  • If you have already Ordered Announcements with us in the past – just place your order for the Diploma Frame of your choice (Customer Service will be able to verify your past order of Announcements)!
  • IMPORTANT INSTRUCTIONS:   If you placed an order for an announcement package in the past, and are now purchasing your Diploma frame, at the end of your order, please e-mail customer service (CS@SignatureA.com) with your order number and graduate's full name.  This way, we can make sure that the proper deduction has been made.  All stand alone diploma frame orders automatically deduct $40 off, if you have ordered a Professional package in the past, please e-mail for an additional $20.00 off!
  • Optional FULL COLOR, FOIL-STAMPED and EMBOSSED UNIVERSITY LOGO may be added to the purchase of your frame.
  • Receive 60 dollars off a diploma frame package if a professional package has been ordered. Receive 40 dollars off any diploma frame purchase if a deluxe or value package has been ordered.

Peak hours of operation: 8:00 a.m. - 8:00 p.m. est. (only available October - November and February - April on select dates)

Seasonal hours of operation: 10:00 a.m. - 4:00 p.m. est.